The On line casino had requested with the back again aspect of her files for even more verification. nonetheless, a result of the participant's deficiency of response to further more inquiries from your complaints workforce, we were not able to progress Together with the investigation. The criticism was as a result rejected.
The difficulty was fixed following the participant effectively submitted the essential documents, leading to the approval in the withdrawal. The grievances Team confirmed the resolution and closed the situation.
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However, due to insufficient a confirmation within the participant regarding the resolution, the complaint was in the beginning turned down. it absolutely was later on reopened if the player confirmed that he had gained the payment, causing the grievance getting resolved.
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This great site just isn't paying my withdrawal of just one hundred usd submitted a months ago. Done the verification method but They are really holding my money Even though talked to them regularly on live chat...
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The here participant from Chile asked for a withdrawal greater than two weeks ahead of distributing this complaint. sad to say, the winnings haven’t been gained still. We turned down the grievance since the participant failed to cooperate.
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